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Álvaro Moura

Last updated on Jul 6, 2026

An inconsistency was observed when trying to reset the password using the "app_retrieve_pswd" application.

The correction was made for new modules, created from release 9.10.001.

For modules created in previous releases that use this option, we must make a small change to the app_retrieve_pswd application code, check out the tutorial below.

This tutorial covers security modules created before release 9.10.001 and that use the Send email with a link to generate new password option

1- Open the app_retrieve_pswd application

By default, the prefix of security applications is app_ and the "security" folder, so, with scriptcase open, it is possible to locate the application:

The prefix and folder may have been changed during module generation.

2- Access the send_act method

Access the Programming block, in the PHP Methods folder select the send_act method.

3- Add the code

In old modules, the code for this event looks like this:

  1. $act_code = act_code();

  2. $sql = "UPDATE

  3. sec_1users

  4. SET

  5. activation_code = '". $act_code ."'

  6. WHERE

  7. login = '". [usr_login] ."'";

  8. sc_exec_sql($sql);

  9. send_mail_message({lang_send_act_code}

  10. . "
    [http://".$_SERVER['HTTP_HOST'] . $_SERVER['SCRIPT_NAME']. "?act_code=" . $act_code ."](http://". $_SERVER[) ");

Below $act_code = act_code(); add the following code: $act_code = substr($act_code, 0, 32);

The code should look like this:

  1. $act_code = act_code();
  2. $act_code = substr($act_code, 0, 32);
  3. $sql = "UPDATE
  4. sec_1users
  5. SET
  6. activation_code = '". $act_code ."'
  7. WHERE
  8. login = '". [usr_login] ."'";
  9. sc_exec_sql($sql);
  10. send_mail_message({lang_send_act_code}
  11. . "
    [http://".$_SERVER['HTTP_HOST'] . $_SERVER['SCRIPT_NAME']. "?act_code=" . $act_code ."](http://". $_SERVER[) ");