There are several reasons why emails may end up in the spam folder and understanding them is essential to ensure proper delivery.
Here are the main ones:
Why do some emails go to the spam folder?
There are several common reasons:
🔐 1. Missing domain authentication (SPF, DKIM, DMARC)
If your domain doesn’t have proper SPF, DKIM, and DMARC records configured, receiving mail servers may not trust your email, sending it to the spam folder.
📝 2. Suspicious content or spam trigger words
Using terms like “free,” “promotion,” “urgent,” “click here,” or “easy money” — especially in the subject line — can trigger spam filters.
📤 3. Bulk sending from a domain with poor reputation
If you're sending many emails at once and your domain or IP lacks a good sending reputation, the emails may be flagged as spam.
🔗 4. Use of shortened or untrusted links
Including links from services like bit.ly or suspicious domains can raise red flags for spam filters.
✉️ 5. Poor formatting or generic content
Emails with only images, no proper signature, or generic, templated text often look like spam to email providers.
⚠️ 6. Sending server issues
If the sending server is misconfigured or its IP address is listed on blacklists, emails are more likely to land in spam.
✅ How to avoid spam filters:
-
Set up SPF, DKIM, and DMARC records.
-
Use clear, professional subject lines.
-
Avoid spammy words and formatting.
-
Add a proper email signature and sender info.
-
Make sure the sending server’s IP is not blacklisted.
Test your emails using tools like:
Related Articles
Email Filters
Create and manage email filters for the specified email address. This can be useful if you want to prevent spam, redirect emails, or redirect messages to a program. Step 1 Log in to your cPanel in the "EMAIL" tab, locate the "Email Filters" item. ...
Spam Filters
Identify unsolicited bulk emails, more commonly known as spam, and send them to a separate folder (Spam Box) or automatically delete them from your email account. Step 1 Logged into your cPanel in the “EMAIL” tab, locate the item “Spam Filters” Step ...
How to prevent your server's IP from ending up on a blacklist
To prevent your server's IP from being blacklisted, consider implementing the following best practices: 1. Keep Everything Updated: Ensure your software, and applications, is always up to date with the latest security patches. 2. Monitor for ...
Email Routing
Email Routing is a cPanel feature that allows you to manage how and where emails are sent to your domains. Logged into your cPanel, select "Email Routing" in the Email section. You can route the emails that will come to your inbox to another server, ...
Email Disk Usage
First you must access your cPanel: See how to obtain credentials and access cPanel through our article: https://help.scriptcase.net/portal/en/kb/articles/first-steps-with-the-hosting-access Logged into cPanel, in the email tab, Select Email Disk ...