Setting password recovery in Scriptcase

Setting password recovery in Scriptcase

To configure the password recovery, it's necessary to do some steps so that works correctly.




To the recovery happens, will be necessary that you have and configure a SMTP server.

After login, you'll access the menu Options > Settings >  System Settings. Will be necessary to configure:

  • SMTP Server
  • SMTP Port
  • SMTP User and Password
  • SMTP Email


All configured, you'll need to check if your users have an email linked to them.




All done, when you do the recovery process, the steps will be send to your email and this process will works as expected.


    • Related Articles

    • Security module password recovery error

      To fix the error during the security module password recovery process, you need to follow the steps below: Only available when using the option to email the change new password link. 1- Access the application app_change_pswd By default, when ...
    • Retrieve password

      An inconsistency was observed when trying to reset the password using the "app_retrieve_pswd" application. The correction was made for new modules, created from release 9.10.001. For modules created in previous releases that use this option, we must ...
    • Request a new license

      Some situations require the reinstallation of Scriptcase, in these cases, the user must generate a new serial on our website to register the tool. Follow the steps below to generate a new serial:  1. Log in to the website The entire process to ...
    • Setting Up a Proxy in Scriptcase

      On this tutorial we’ll show how to configure a Proxy in the Scriptcase: First, let’s go to the menu Options -> Settings. The fields that have to be informed are: Proxy Server – Will be informed the IP for the Proxy Server Proxy Gateway – Will be ...
    • Manual Password Reset

      In this article, we'll show how to reset your password in the development environment. 1 - First you'll need to find your Scriptcase database (nm_scriptcase.db): C:\Program Files\NetMake\v9-php73\wwwroot\scriptcase\devel\conf\scriptcase In Windows ...