How to open a ticket.

How to open a ticket.

How to open a ticket.

To open a ticket in the customer area of Scriptcase Host, follow these steps:

1. Access the client area at https://clientarea.scriptcase.host/clientarea.php.

2. Log in with your username and password.



3. In the menu, click on Support > Open Ticket.


4. Choose the department you want to open the ticket with.


5. Describe what you need and click "Submit".



After opening the ticket, you can track the responses in the same area. 🚀
    • Related Articles

    • How to edit a file in FIle Manager

      1. Log into your cPanel account. 2. In the "Files" section, click on "File Manger" Icon.   3. Navigate to the directory where your file is located and right click on the file and then click on "Edit"" in the Context Menu.  4. If the small "Code ...
    • How to create a Web Disk account

      Create a Web Disk account to manage, browse, upload and download files to the web server. The Disco Web account directories exist in relation to your account's home directory. The home icon means your home directory (“/ home/Your_cPanel_User”). This ...
    • Authenticate an email account in the Gmail WEB

      You can use an email account of your hosting in Gmail WEB. To do this, you can just follow this steps: Step 1: Add the email account in Gmail.    1. Open the Gmail in the computer.    2. In the top right corner, click in Configurations.    3. Click ...
    • How to access your email account from Webmail

      You can access your email account directly from Webmail in your browser. Step 1 1. Open your browser and type "Your_domain/webmail" or "webmail.Your_domain". Replace "Your_domain" with your domain name. Step 2 On the login screen, enter your full ...
    • How to setup a email client with a hosting email account

      This tutorial was made using outlook 2016 as client, but the information can be used in any client, like Evolution, Thunderbird. 1. Open your outlook to set up a new account. 2. Check the checkbox option below to define the server settings manually. ...