# **How to Create an Upgrade/Downgrade Request**

Within the client area, go to Services.

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![](https://support2.scriptcase.net/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBbzFSIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--7e2aa0c8af80f29d5b126644312157e74205d5dc/Screenshot%20(2)%20(1).png)

Then, select the service you want to upgrade or downgrade and click on "Manage."

![](https://support2.scriptcase.net/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBbzVSIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--1ba3d0b5c8973cde20dc878b743d201a3e02f562/Screenshot%20(3).png)

In the "Actions" options on the right, click on "Create Upgrade/Downgrade Request."

![](https://support2.scriptcase.net/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBbzlSIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--ee7b7110a498ffc35db45fe2ca62073188e6221f/Screenshot%20(4).png)

Choose the type of Upgrade/Downgrade you want.

![](https://support2.scriptcase.net/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBcEJSIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--d088bf64f2db26179e2e2629841236e284c85c07/Screenshot%20(5).png)

After selecting, click on "Click to continue."

![](https://support2.scriptcase.net/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBcEZSIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--89aad76871894b73e1f0602385185246a98e478a/Screenshot%20(6)%20(1).png)