Some users with environments installed before Scriptcase release 9.8.007 can have problems downloading files using Amazon S3.

This problem occurs only in Scriptcase installed in Windows OS.

To fix this problem you need to follow the step by step:

**1.** You need to download the file **cacert.zip.**

**2.** Extract the file **cacert.pem** and move to directory: **components > php > extras**

**Directory example in an automatic installation**

C:\Program Files\NetMake\v9-php81\components\php\extras

**3.** open the file php.ini in a text editor

**4.** Search by **curl.cainfo**. In this line change the value by informing the path to the **cacert.pem** file

**Example of what it should look like:**

curl.cainfo = "C:\Program Files\NetMake\v9-php81\components\php\extras\cacert.pem"

![](https://help.scriptcase.net/galleryDocuments/edbsndd9f2f98941684e5e364ae74454596424b7983721d02166474a208912161448d82193e56a31b30add238ea27816c5365?inline=true)

**5.**- Search for **OpenSSL.cafile** and enter the path to the **cacert.pem** file.

![](https://img.zohostatic.com/zde/static/images/info.png)

To uncomment the OpenSSL.cafile line just remove the semicolon (;)

**Example of what it should look like:**

openssl.cafile= "C:\Program Files\NetMake\v9-php81\components\php\extras\cacert.pem"

![](https://help.scriptcase.net/galleryDocuments/edbsn4549c4ff1c8e9a976f6fc06eadfcea925a83cf71e53de54a44c62d5422e88f3bbed1dff6a106370d791398a7d301737e?inline=true)