Jetbackup 5 has a new interface, with better usability and new options, making it easier to search for specific items.

In this article we will see how to restore a database user from a cPanel account.

First we must access cPanel and navigate to the JetBackup 5 item.

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On JetBackup 5's initial screen we must select the **Database Users** option

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![](https://support2.scriptcase.net/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaWhSIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--d5b5329d1ee5214c8312f8e23de5b89366475f62/image%20-%202026-07-13T012539.891.png)

In this step, we must select the desired database user to perform the **Download** or **Restore**.

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![](https://support2.scriptcase.net/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaWxSIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--3f2a54223f9d02ac0676668762a378114d021b9f/image%20-%202026-07-13T012552.198.png)

To select a specific date, click on the **Choose Other Backup** button and choose the desired date.

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And then we can click the Restore button to restore the backup or the Download button to start generating the file for download.

![](https://img.zohostatic.com/zde/static/images/info.png)

For this article, we will use the Restore option.

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![](https://support2.scriptcase.net/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaXRSIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--e771cbd86e87eb85b3479bd6e63962edb8d01600/image%20-%202026-07-13T012616.414.png)

After clicking the **Restore** button, we can view the information about the requested backup.

And by clicking on the **Restore Selected Items** button, the restore process will start.

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![](https://support2.scriptcase.net/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaXhSIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--1e347789fe8a8e1fbbe62aa37abd8185c318c0eb/image%20-%202026-07-13T012628.127.png)

At this point, we just have to wait for the restoration to complete. It can be followed through the **Queue** option.

![](https://img.zohostatic.com/zde/static/images/lights.png)

Related articles

[**Jetbackup 5 - Overview**](https://help.scriptcase.net/portal/en/kb/articles/jetbackup-5-overview)

[**JetBackup 5 - Queue**](https://help.scriptcase.net/portal/en/kb/articles/jetbackup-5-queue-26-8-2022)

[**JetBackup 5 - Databases : How to restore a database**](https://help.scriptcase.net/portal/en/kb/articles/jetbackup-5-databases-how-to-restore-a-database)