Some users receive a problem related to permission Zendid, that block them to register their Scriptcase.

The error can be verified at your Scriptcase diagnosis file (Help -> Diagnosis), as you can see in the example below:

![](http://34.207.224.239:3000/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBaDRZIiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--ee5a1febbdaf687abf34e2d6876aada9b1000af1/image-4b081a0e9a.png)​

## In this tutorial, we will see how to solve this case.

> WARNING: Remember to do a backup before executing any changes.

1 - First of all, make sure that you have given all permissions recursively on your SC folder.

- In a dedicated Web Server, type this command on your terminal:

sudo chmod -R 777 /opt/NetMake/v9/[wwwroot/scriptcase/devel/lib/third/zend](http://wwwroot/scriptcase/devel/lib/third/zend)

- In a Host Web Server, type this command on your terminal:

chmod -R 755 /public\_html/scriptcase/devel/lib/third/zend

2 - Next, go to the path that we just gave permission.

- cd path\_to/scriptcase/devel/lib/third/zend

3 - Copy zendid.linux file inside the same folder and rename the copy to zendid (without any extension).

- mv zendid.linux zendid

> If you are using a 64 Bit Linux, it will be necessary to use the zendid.linux64 file instead of zendid.linux.

Ps: If you wish, it's also possible to download the zendid directly from the Zend website ([click here](https://www.zend.com/)),  however, it's not recommended to extract in a Windows environment and copy to a Linux, and vice versa.

> If after doing all these procedures the problem still remains, verify in the diagnosis file if the function exec is listed in the disable\_functions directive from PHP.

![](https://scriptcase-support.kayako.com/base/media/url/II4cDS7im6Fs7w8nGEgrtEKjRFy2CGOV)