![](https://scriptcase-support.kayako.com/base/media/url/89s6F47edhjq0dUo5w0m3Q24I4fb95UZ)

This error is solved in two optional ways.

A- Installing the software via windows upgrate

Microsoft has created Visual C ++ Redistributable for Visual Studio 2015 on WindowsUpdate KB2999226. So you can install it through Windows Update.

1- Type Update inthe search box from Start. Then click on Check for updates (Windows10) or on Windows Update (Windows 7) in the result.

![](https://scriptcase-support.kayako.com/base/media/url/87OftNEsxkMmwztSkVAgCIkHf2njrBJG)

2- Click on check for updates

![](https://scriptcase-support.kayako.com/base/media/url/uLHLGtK8HtuEOZHOIM37ORJtUSV1MlA7)

3- The program will look for updates and click install updates then restart the computer.

![](https://scriptcase-support.kayako.com/base/media/url/AFGiTmi78AEb2TWMCl3sWsBTCeYUZt5O)

B- Download the Visual C ++ executable file Redistributable for Visual Studio 2015

1- Download the pagehttps://[www.microsoft.com/en-in/download/details.aspx?id=48145](http://www.microsoft.com/en-in/download/details.aspx?id=48145)

2- Follow the installation instructions.

3- Restart the device.