When such errors occur, it is because the memory\_size feature within the server's php.ini must be increased twice or as much as necessary.

1. Find the php.ini file with these sample paths:

- Linux: /opt/NetMake/v9/components/apache/conf
- Windows: C:\Program Files\NetMake\v9\components\php

2. Then edit the php.ini with administrative permissions and search for "memory\_limit":

![](https://scriptcase-support.kayako.com/base/media/url/Ie0mXmirBuy9zG7z28HCkqFuaRRH5BrI)

3. Place a double value to the one you have by default, for example: from 512 to 1024.

4. Save the changes and restart the apache: <https://scriptcase-support.kayako.com/es/article/1321-reiniciar-apache>