# 

> Note:  
> Before performing any action on your Scriptcase, we recommend you to do a backup of your projects.

In some cases, it is necessary to register the Scriptcase again, as in formatting or change of the server, for example.

In these cases, it will be necessary to generate a new serial to register the tool.

Thinking about the convenience of the client, we make available on our site the option to generate a new license.  
Follow the steps below to generate a new serial:

1 - First, log in to the user's environment on our site.

[Click here to access the login screen.](https://www.scriptcase.net/user-login/)

> On our website, the login button is in the upper right corner of your screen.

![](https://scriptcase-support.kayako.com/base/media/url/OjbHl6huT9Aab3KNrCYRzaCqbanabsWm)

> If you forgot your username or password [click here.](https://www.scriptcase.net/password_retrieval/)

2 - After logging in, a menu will appear containing some options, click on the SERIALS tab.

![](https://scriptcase-support.kayako.com/base/media/url/6PtsvW3Wk0cugzvMGrvBixibbw9nQGj1)

3 - In the serial list, you can check the status of your serial.

     Canceled: Serial that has been canceled, this will be the status of your current serial after generating a new one.

     In use: Serial that is currently being used.

     Open: Serial that has not yet been used by any tool.

Find the serial you are currently using in Scriptcase. Click the Request serial for new Installation link.

![](https://scriptcase-support.kayako.com/base/media/url/h6IpmbsicNqoqdctdjFXDpqEyDqLkduI)

4 - In the next screen, it is necessary to accept the terms of use and to inform the reason of the serial change.

![](http://cdn1.netmake.com.br/img_kb/pt_br/pedido_de_licenca_para_nova_instalacao/img4.png)

5 - Next your new serial will be displayed, and the previous serial will be canceled.

![](http://cdn1.netmake.com.br/img_kb/pt_br/pedido_de_licenca_para_nova_instalacao/img5.png)

6 - With the new serial in hand, we must register the Scriptcase.

    When logging in to the tool, go to the top menu: Help> License Registration.

![](https://scriptcase-support.kayako.com/base/media/url/FZD5lhmYyhenMcNt0ZrCB8Ua2kbPwxKE)

7 - Enter the same user and password used to login to the site at the beginning of this tutorial and inform the new serial that was generated and click on register.

![](https://scriptcase-support.kayako.com/base/media/url/ewOGhsRBLulx1pcWoesUT2hv3iK5zHln)

After registration we will return to the Scriptcase login screen, now registered with the serial name.